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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Blackburn

May 15, 2024

5  out of  5 rating by Scott Blackburn
"This is my first experience with State farm. I have no idea how the corporate side of things will work as we progress through the events of a vehicle repair, but I've been exceptionally pleased with our local Mount Airy office and how they have handled all of my questions and concerns."
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April 8, 2024

1  out of  5 rating by ISSA MC
"Me & my family have had insurance with State Farm for years. Fortunately, I've only had to file 2 claims, one was a couple of years ago for homeowners, in which they denied paying for repairs, not only that but my local agent has yet to make any contact. Recently I had minor accident, no fault on my part, used the app to notify my insurance. I received a call today from a SF Representative from another State telling me that it is up to me to contact the other drivers insurance and battle it out. Which tells me that State Farm does not care about the products that they insure. And yet, still no contact from my local agent."
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orlando García

October 16, 2022

5  out of  5 rating by orlando García
"Good service.."
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Marvin Willis

June 14, 2022

5  out of  5 rating by Marvin Willis
"Professional and friendly."
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Luke Morrison

November 4, 2021

5  out of  5 rating by Luke Morrison
"John has a fantastic team. Highly recommend speaking to them for your insurance needs."
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April Johnson

April 23, 2021

5  out of  5 rating by April Johnson
"I spoke with Josh to get my insurance back. I had a bad experience with a former insurance company and dreaded going through the process again, and to make matters worse my fiancé and I had a difficult situation with both of us needing to be in the policy. Well Josh took care of everything and it was completely painless!! I am now 1000% a loyal State Farm customer!!!!"
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Evan Beam

March 29, 2021

5  out of  5 rating by Evan Beam
"John and his team are top notch. They care about their insureds and the Mt. Airy community! I highly recommend them to anyone in that area. Give them a call!"
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Mandy Stamper

March 31, 2020

5  out of  5 rating by Mandy Stamper
"We have workmens comp and general liability insurance here and couldn't ask for any better service.Josh Fritchey is always on top of his game.When I send in a request for a COI he almost always if not always sends it out the very day I send a request for it.It means a lot to me and our business to have this kind of great customer service and response time.Thank you State Farm and Josh Fritchey!"
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Angela Eldridge

March 25, 2020

5  out of  5 rating by Angela Eldridge
"They were very helpful and served us well. I would still be with john if I could have gotten my premiums lower. Due to sickness and loss of job I had to readjust my budget. They did payout their claims efficiently and in a timely manner. I hate I had to leave."
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Amber Bowman

April 12, 2019

5  out of  5 rating by Amber Bowman
"John is a great agent! Honest and knowledgeable."
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Tom Harman

December 26, 2018

5  out of  5 rating by Tom Harman
"I've known John for many years and he is one of the best. He and his staff offer the best insurance and Joh's office gives great service. I highly recommend John Phillips."
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Randy Collins

February 5, 2018

5  out of  5 rating by Randy Collins
"I was already a State Farm customer when I came to NC 3 years ago. John handled everything with transferring my account and I have since purchased more insurance with John. He is honest, professional and available when I need him. He also offers great counseling and advice to my family and I on our home, auto and life coverages. I would recommend John Philips to anyone who needs a first class insurance agent."
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Vera Reynolds

November 24, 2017

5  out of  5 rating by Vera Reynolds
"Highly knowledgeable, helpful. Outstanding helpfulness. Made me feel like I am important. I will recommend him and his agency to all that I come in contact with. Reasonable rates."
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James Stevens

November 14, 2017

5  out of  5 rating by James Stevens
"John is very knowledgable and down to earth. He explains things in layman's terms which assists in the decision making process. I highly recommend John."
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George Knueppel

December 15, 2016

5  out of  5 rating by George Knueppel
"I've been with State Farm Ins more than 20 years. Steve Gross was the Insurance agent when I fist got my Insurance Steve has retired and now John Phillips is the new Insurance agent. When a came in to make a pay ment John came in and interdosed his self. For over 20 years my home and cars have been insured with State Farm.They have always been great with handling clames when I had one. Thank you all for all ways being kind and curtias"