State Farm® Insurance Agent John Philips
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
karina rodriguez
March 19, 2026
5
out of
5
rating by karina rodriguez
"Laura did a greatly job helping me out with quotes. And got me a great deal!"
Celene Hernandez
March 17, 2026
5
out of
5
rating by Celene Hernandez
"I had an excellent experience with John Philips and his State Farm team. They are professional, friendly, and always willing to go the extra mile to help. Every time I call, they respond quickly and make sure all my questions are answered clearly. The staff truly cares about their clients and provides outstanding customer service. They take the time to explain coverage options and make sure you feel confident in your decisions. It’s hard to find an insurance office that is this reliable and attentive. I highly recommend John Philips Agent State Farm to anyone looking for trustworthy and dependable insurance service!"
We responded:
"Hi Celene! Thank you so much for sharing your experience with me and my State Farm team. We truly appreciate your trust and are delighted to hear that you felt supported and well-informed throughout your policy review. Our goal is always to provide professional, friendly, and attentive service, and it means a lot to know that we are meeting those expectations. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for your review! Warm regards, John Philips State Farm Agent"
Caleb Kennedy
March 13, 2026
5
out of
5
rating by Caleb Kennedy
"I had a great experience with my State Farm agent. They were very responsive, handled my issue quickly, and made the whole process smooth and easy. I really appreciate their professionalism and how fast they took care of everything. Highly recommend their service."
We responded:
"Thank you so much for your wonderful feedback! I'm delighted to hear that your experience with our office was smooth, quick, and professional. Providing responsive and efficient service is very important to us, and we’re glad we could make the process easy for you as you relocate. We truly appreciate your recommendation and look forward to continuing to support you in the future!"
Alan Connolly
March 12, 2026
5
out of
5
rating by Alan Connolly
"John was very professional and had several good suggestions."
We responded:
"Hey Alan! Thank you for your kind words! It is my pleassure to provide professional service and helpful suggestions for your car and home insurance needs. It’s our goal to make sure you feel confident and well-covered. Please don’t hesitate to reach out if you need anything else—we’re here to help! "
Kimberly Jones
March 12, 2026
5
out of
5
rating by Kimberly Jones
"As long as John and his team are around, I won't be leaving. They are all AWESOME. When I first switched my cars over, they were able to compete with my other insurance while also giving me better coverages. A couple months later and the price even went down because of the safe driver device they gave me for my car! Reasonable prices and great people. Keep up the amazing work!"
We responded:
"Thank you so much for your kind words and the 5-star rating! I'm thrilled to hear that we've been able to provide you with great coverage at a competitive price. It’s wonderful that our Drive Safe and Save discount helped lower your premium even further—that’s exactly what we aim for! We truly appreciate your trust and loyalty, and we look forward to continuing to serve you with the same dedication. Thanks again for your support and encouragement!"
Krissy Bowers
February 16, 2026
5
out of
5
rating by Krissy Bowers
"Josh was very professional and caring about my situation. And he answered all my questions plus more. Would recommend this office to anyone."
We responded:
"Thank you, Krissy, for giving us a great review. I am glad Josh went above and beyond for you. I appreciate you. Thank you so much again. "
Jabi Zuniga
December 30, 2025
5
out of
5
rating by Jabi Zuniga
"Josh is great!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Chris Beers
November 26, 2025
5
out of
5
rating by Chris Beers
"I can say only this. No one AND I DO MEAN NO ONE CAN DO A BETTER JOB THAN HE AND HIS STAFF CAN AT ANYTIME!!!!!"
We responded:
"Hey Chris. Thank you so much for your feedback. I really appreciate your family's business with us and your kind words in your review. We are happy to be your Good Neighbor! "
Brandon Farley
November 6, 2025
5
out of
5
rating by Brandon Farley
"Josh is the man, thx for everything, every time I call, the best people..."
We responded:
"Hey Brandon! Thank you for your 5-star review! I really appreciate it! Josh and our entire team are happy to be your good neighbor! "
Sonia Reyes
August 12, 2025
5
out of
5
rating by Sonia Reyes
"Great customer service. Kaela is always very helpful and gets back to me right away. Everyone in the office is courteous"
We responded:
"Thank you Sonia for such a nice review. I let Kaela know of your review. We appreciate your business and the opportunity to help you with your insurance needs. "
Danny Bowman
May 22, 2025
5
out of
5
rating by Danny Bowman
"Honest people good prices"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Scott Blackburn
May 15, 2024
5
out of
5
rating by Scott Blackburn
"This is my first experience with State farm. I have no idea how the corporate side of things will work as we progress through the events of a vehicle repair, but I've been exceptionally pleased with our local Mount Airy office and how they have handled all of my questions and concerns."
We responded:
"Thank you so much for this review, Scott. We really appreciate it. Our customers mean a lot to us and we look forward to serving you. If you ever have feedback on how we can improve even more, never hesitate to call me. Thanks again. "
IZZA M
April 8, 2024
1
out of
5
rating by IZZA M
"Me & my family have had insurance with State Farm for years. Fortunately, I've only had to file 2 claims, one was a couple of years ago for homeowners, in which they denied paying for repairs, not only that but my local agent has yet to make any contact. Recently I had minor accident, no fault on my part, used the app to notify my insurance. I received a call today from a SF Representative from another State telling me that it is up to me to contact the other drivers insurance and battle it out. Which tells me that State Farm does not care about the products that they insure. And yet, still no contact from my local agent."
We responded:
"Thank you for your review. I would appreciate the opportunity to discuss your concerns and am sorry that you are disappointed in how your claims were handled. If you would please reach out to me, I will happily review your situation and take whatever action I can to help. Unfortunately, I cannot identify your account using your username on Google. Our office number is 336-786-2432 or you can email me directly at john@johnbphilips.com. Thank you."
orlando García
October 16, 2022
5
out of
5
rating by orlando García
"Good service.."
We responded:
"Thanks, Orlando. We really appreciate the feedback and am glad you have found our service to be worthy of a great review. If we can help you in any way, please give us a call. Appreciate you."
Marvin Willis
June 14, 2022
5
out of
5
rating by Marvin Willis
"Professional and friendly."
We responded:
"Thanks, Marvin, for your review. We really appreciate when a customer takes the time to give us feedback. Hope all is going well."
Luke Morrison
November 4, 2021
5
out of
5
rating by Luke Morrison
"John has a fantastic team. Highly recommend speaking to them for your insurance needs."
We responded:
"Thanks, Luke. We really appreciate your business. Talk to you soon!"
April Johnson
April 23, 2021
5
out of
5
rating by April Johnson
"I spoke with Josh to get my insurance back. I had a bad experience with a former insurance company and dreaded going through the process again, and to make matters worse my fiancé and I had a difficult situation with both of us needing to be in the policy. Well Josh took care of everything and it was completely painless!! I am now 1000% a loyal State Farm customer!!!!"
We responded:
"Hi April. Thank you so much for your review. Josh is such a great part of our team here. I am so happy we were able to help and I will certainly share your kind words with Josh this morning. Please give us a call whenever you need anything."
Evan Beam
March 29, 2021
5
out of
5
rating by Evan Beam
"John and his team are top notch. They care about their insureds and the Mt. Airy community! I highly recommend them to anyone in that area. Give them a call!"
We responded:
"Thanks, Evan! I enjoyed seeing you today and hope things continue to go well."
Mandy
March 31, 2020
5
out of
5
rating by Mandy
"We have workmens comp and general liability insurance here and couldn't ask for any better service.Josh Fritchey is always on top of his game.When I send in a request for a COI he almost always if not always sends it out the very day I send a request for it.It means a lot to me and our business to have this kind of great customer service and response time.Thank you State Farm and Josh Fritchey!"
We responded:
"Thank you so much for this review. I am sorry for my late reply. 2 reviews came in the same week and somehow, I missed them. I will let Josh know of this review. He is a great member of our team and works hard every day to help our customers and potential customers. Again, sorry for my late reply. As my Dad always said, "Better late than never"."
Angela Eldridge
March 25, 2020
5
out of
5
rating by Angela Eldridge
"They were very helpful and served us well. I would still be with john if I could have gotten my premiums lower. Due to sickness and loss of job I had to readjust my budget. They did payout their claims efficiently and in a timely manner. I hate I had to leave."
We responded:
"Thank you so much for this review. I am sorry for my late reply. 2 reviews came in the same week and somehow, I missed them. I'm sorry our premiums were higher than what you needed at that time. Effective 8/17 this year, we have a substantial premium decrease. We would love to have you back. Again, I appreciate your kind note about our office."
Amber Bowman
April 12, 2019
5
out of
5
rating by Amber Bowman
"John is a great agent! Honest and knowledgeable."
We responded:
"Thank you so much Amber! I appreciate your kind words."
Tom Harman
December 26, 2018
5
out of
5
rating by Tom Harman
"I've known John for many years and he is one of the best. He and his staff offer the best insurance and Joh's office gives great service. I highly recommend John Phillips."
We responded:
"Thank you , Tom for giving us such a great review. We greatly appreciate it and greatly appreciate all of our customers."
Randy Collins
February 5, 2018
5
out of
5
rating by Randy Collins
"I was already a State Farm customer when I came to NC 3 years ago. John handled everything with transferring my account and I have since purchased more insurance with John. He is honest, professional and available when I need him. He also offers great counseling and advice to my family and I on our home, auto and life coverages. I would recommend John Philips to anyone who needs a first class insurance agent."
We responded:
"Thank you, Randy, for such a great review. I have enjoyed working with you and Anne and look forward to working with you in the future."
Vera Reynolds
November 24, 2017
5
out of
5
rating by Vera Reynolds
"Highly knowledgeable, helpful. Outstanding helpfulness. Made me feel like I am important. I will recommend him and his agency to all that I come in contact with. Reasonable rates."
We responded:
"Thanks Vera! We really appreciate the kind words."
James Stevens
November 14, 2017
5
out of
5
rating by James Stevens
"John is very knowledgable and down to earth. He explains things in layman's terms which assists in the decision making process. I highly recommend John."
We responded:
"Thanks, Jim, for your review. I appreciate your kind words."