Reviews
State Farm® Agent John Philips
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Leave us a review
Get a quote today
What our customers say about us...
George Espinoza
October 1, 2026
"Great experience working Kaela. Very friendly, helpful and informative. Highly recommend!"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Mount Airy to know you had such a great experience with us and that Kaela did a great job helping you with your insurance needs. I appreciate your business. "
Santana Cruz
September 30, 2026
"They had the best quote available for me, they were also very easy to work with. 10/10 recommend!"
"Hey Santana. Thank so much for a 5-star review! I'm so happy we were able to help you with your insurance and provide a great quote. We try very hard to make it easy. Thank you for your business and we look forward to working with you in the future. "
David Mendrell
September 23, 2026
"Laura la mejor 🙏🙏"
"¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que Laura te brindó una excelente atención. Agradecemos tu confianza en nosotros para tus necesidades de insurance. ¡Esperamos poder atenderte por muchos años más! 🙏
"
Angel Bahena
September 22, 2026
"Great work"
"Thank you, Angel, for this 5-star review! I really appreciate your insurance business. We are always here to help. Reach out at any time. "
Marcos Ortega
September 22, 2026
"Grate work"
"Thank you Marcos for reviewing our State Farm Insruance Agency. I'm glad we earned 5 stars! Our team is always here to help. I greatly appreciate your insurance business with my office. -John"
Shea Bowman
September 9, 2026
"Made the process simple and painless. Great price for motorcycle insurance"
"Thanks so much for the amazing review, Shea! We really appreciate your support here in Mount Airy and that you found a great price for your motorcycle. Our rates are very competitive for motorcycles and especially when we bundle auto and home. Just reach out anytime if you need us - we’re here for you. "
Joan Bowman
August 20, 2026
"Very informative and explained information..and followed up promptly.."
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Mount Airy to know you had such a great experience with us. "
TJ
August 19, 2026
"Kaela did great following up and communicating. Also had the best price. 😺"
"Thanks so much for the amazing review, TJ! We really appreciate your support here in Mount Airy. Just reach out anytime if you need us - we’re here for you. "
ANDREW THOMPSON
August 19, 2026
"I started with a generic online quote, that resulted in the best rate between State Farm, GEICO and Progressive Insurance. Then the easy follow up with Laura at John Phillips -State Farm had proven they were not attempting any bait switch tactics like I've experienced with other providers in the past. I look forward to a long term insurance relationship with State Farm."
"Thank you so much for taking the time to share your experience! I'm glad Laura was able to make the process easy and straightforward from start to finish. Earning your trust means a lot to our team, and we truly appreciate the opportunity to take care of your insurance needs. We look forward to building a long-lasting relationship with you!
"
Laura Haynes
August 17, 2026
"I really appreciate state farm, they are easy to work with and has helped us in several instances where other insurance companies would not work with us"
"Hi Laura. Thank you so much for your 5-star review! I am so glad we were able to help you with your insurance. Any time you need help, please reach out to the John Philips's State Farm team. I appreciate your business. "
Mikey Patty
August 7, 2026
"Always very helpful! The best in town!"
"Hey Mikey. Thank you so much for your 5-star review, and the kind words. Always reach out to the John Philips' State Farm team if you need any help with your insurance. Thank you for your business. "
Jason Easter
August 6, 2026
"Went looking for some different insurance, Josh was great to deal with and got me what I was looking for!"
"Hi Jason! I hope you are well. I really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Chaplain Dr. White
July 31, 2026
"The representative, Courtney, was extremely prompt in completing my policy. She was thorough in explaining my options. I was informed about how arrangements, preferences, and timelines of the policy would affect me. I appreciate her personal touch, knowledge, and excellent customer service skills. At the conclusion of our time together, i was left well equipped to manage the policy."
"Thank you so much for your kind review! I'm thrilled to hear that Courtney was prompt, thorough, and able to clearly explain your options. It means a lot that you felt well informed about your insurance, preferences, and timelines, and that her personal touch and knowledge helped you feel confident moving forward. I truly appreciate your feedback and the privilege of helping you!"
Jessica Méndez
July 27, 2026
"Mi experiencia con State Farm en Mount Airy a sido 👌 excelente. Siempre que tengo duda, pregunta oh cualquier situación Laura siempre a sido muy responsable y de gran ayuda."
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de John Philips, agente de State Farm, aquí en Mount Airy. "
Kristy Powell-Castro
July 24, 2026
"Excellent service! Very personable! Saved me over $1,000 a year on my car insurance."
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Mount Airy to know you had such a great experience with us. "
Donnell Joyce
July 24, 2026
"My experience with State Farm’s has been nothing but pleasant. All my concerns were addressed."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Dennis Hiatt
July 20, 2026
"The representative that I worked with was great. Highly informative and walked me through the various aspects of the different types of insurances that I needed such as Umbrella, homeowners & auto and tailored each to my specific needs.
The process was fast, explained to me in detail and seamless in execution.
I highly recommend seeking this insurance team to discuss your insurance needs as well and I do look forward working with my new found insurance team ! A true Peace of Mind-"
"Thank you, Dennis, for such a wonderful review. Kaela in my office helped you with your Home, Auto and Umbrella coverage. We try very hard to tailor insurance to the needs of the customer and I'm glad we are able to help. Thank you for your business. Never hesitate to reach out if the John Philips' State Farm team can help. "
mary LLorente
July 14, 2026
"Super excellent service."
"Hi Mary. Thank you so much for this wonderful review of our office. I really appreciate your business. If we can ever help, just reach out to the John Philips' State Farm team. "
Sherry Canterbury
July 14, 2026
"Courtney was very good at communicated. She is available each time I needed Ash for a question before we can included our contract. Hopefully the claims department will be as good as she is!"
"Thank you, Sherry for such a wonderful review. Courtney is a great member of the John Philips' State Farm team! I'm glad she was able to help. I really appreciate your insurance business. Please reach out to us at any time. "
James Craddock
July 10, 2026
"Agent was very polite and professional and also very personable."
"Thank you for the amazing review, James! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. I appreciate your business over the years. Let us know if we can help you in any way. "
Joel Rose
July 8, 2026
"Josh Fritchey was patient and detailed while answering my questions."
"Hey Joel. Thank you so much for your 5-star review for us. I greatly appreciate it and appreciate that you trust us with your insurance. Josh is a great member of our team and does a great job. If we can help you in any way, please reach out to the John Philips' State Farm team!"
Beth Burton
June 30, 2026
"I really want to thank Courtney for taking the time to help me get the app working on my phone. She was very nice."
"Hello Beth,
Thank you so much for sharing a 5-star review for our office—and for Courtney! Courtney is a wonderful member of our team, and I’m glad she was able to help you with your State Farm app.
Our app is a great resource for customers to manage their insurance needs conveniently. Thanks for your business!"
Cathy Lane
June 17, 2026
"Visited office for assist with activating safe driver device in my car."
"Thank you for the amazing review, Cathy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Marisol Uriostegui
June 16, 2026
"Every time I need something or have questions Laura is always very helpful. I have been with state farm for over 10 yrs, No regrets !!"
"Marisol, it is a pleasure to hear what a wonderful experience you have had with Laura and the State Farm Agent John Philips’s Team! Laura has been her for many years and does a great job for our customers. Thank you for your business and allowing us the pleasure of helping you with your insurance needs"
Wayne Lowe
June 16, 2026
"Courtney is awesome. She is very knowledgeable about the products that state farm sells. She is quick to answer any questions that I may have. She has very good customer service skills. If someone needs insurance she is the one to go see."
"Thank you for the amazing review, Wayne! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Courtney does have great customer service skills and does a great job at helping our customers! I really appreciate your business!"