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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shea Bowman

Shea Bowman

September 9, 2026

5  out of  5
rating by Shea Bowman
"Made the process simple and painless. Great price for motorcycle insurance"
We responded:
"Thanks so much for the amazing review, Shea! We really appreciate your support here in Mount Airy and that you found a great price for your motorcycle. Our rates are very competitive for motorcycles and especially when we bundle auto and home. Just reach out anytime if you need us - we’re here for you. "
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Joan Bowman

August 20, 2026

5  out of  5
rating by Joan Bowman
"Very informative and explained information..and followed up promptly.."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Mount Airy to know you had such a great experience with us. "
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TJ

August 19, 2026

5  out of  5
rating by TJ
"Kaela did great following up and communicating. Also had the best price. 😺"
We responded:
"Thanks so much for the amazing review, TJ! We really appreciate your support here in Mount Airy. Just reach out anytime if you need us - we’re here for you. "
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ANDREW THOMPSON

August 19, 2026

5  out of  5
rating by ANDREW THOMPSON
"I started with a generic online quote, that resulted in the best rate between State Farm, GEICO and Progressive Insurance. Then the easy follow up with Laura at John Phillips -State Farm had proven they were not attempting any bait switch tactics like I've experienced with other providers in the past. I look forward to a long term insurance relationship with State Farm."
We responded:
"Thank you so much for taking the time to share your experience! I'm glad Laura was able to make the process easy and straightforward from start to finish. Earning your trust means a lot to our team, and we truly appreciate the opportunity to take care of your insurance needs. We look forward to building a long-lasting relationship with you!
"
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Laura Haynes

August 17, 2026

5  out of  5
rating by Laura Haynes
"I really appreciate state farm, they are easy to work with and has helped us in several instances where other insurance companies would not work with us"
We responded:
"Hi Laura. Thank you so much for your 5-star review! I am so glad we were able to help you with your insurance. Any time you need help, please reach out to the John Philips's State Farm team. I appreciate your business. "
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Mikey Patty

August 7, 2026

5  out of  5
rating by Mikey Patty
"Always very helpful! The best in town!"
We responded:
"Hey Mikey. Thank you so much for your 5-star review, and the kind words. Always reach out to the John Philips' State Farm team if you need any help with your insurance. Thank you for your business. "
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Jason Easter

August 6, 2026

5  out of  5
rating by Jason Easter
"Went looking for some different insurance, Josh was great to deal with and got me what I was looking for!"
We responded:
"Hi Jason! I hope you are well. I really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Chaplain Dr. White

July 31, 2026

5  out of  5
rating by Chaplain Dr. White
"The representative, Courtney, was extremely prompt in completing my policy. She was thorough in explaining my options. I was informed about how arrangements, preferences, and timelines of the policy would affect me. I appreciate her personal touch, knowledge, and excellent customer service skills. At the conclusion of our time together, i was left well equipped to manage the policy."
We responded:
"Thank you so much for your kind review! I'm thrilled to hear that Courtney was prompt, thorough, and able to clearly explain your options. It means a lot that you felt well informed about your insurance, preferences, and timelines, and that her personal touch and knowledge helped you feel confident moving forward. I truly appreciate your feedback and the privilege of helping you!"
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Jessica Méndez

July 27, 2026

5  out of  5
rating by Jessica Méndez
"Mi experiencia con State Farm en Mount Airy a sido 👌 excelente. Siempre que tengo duda, pregunta oh cualquier situación Laura siempre a sido muy responsable y de gran ayuda."
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de John Philips, agente de State Farm, aquí en Mount Airy. "
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Kristy Powell-Castro

July 24, 2026

5  out of  5
rating by Kristy Powell-Castro
"Excellent service! Very personable! Saved me over $1,000 a year on my car insurance."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Mount Airy to know you had such a great experience with us. "
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Donnell Joyce

July 24, 2026

5  out of  5
rating by Donnell Joyce
"My experience with State Farm’s has been nothing but pleasant. All my concerns were addressed."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Dennis Hiatt

July 20, 2026

5  out of  5
rating by Dennis Hiatt
"The representative that I worked with was great. Highly informative and walked me through the various aspects of the different types of insurances that I needed such as Umbrella, homeowners & auto and tailored each to my specific needs.
The process was fast, explained to me in detail and seamless in execution.
I highly recommend seeking this insurance team to discuss your insurance needs as well and I do look forward working with my new found insurance team ! A true Peace of Mind-"
We responded:
"Thank you, Dennis, for such a wonderful review. Kaela in my office helped you with your Home, Auto and Umbrella coverage. We try very hard to tailor insurance to the needs of the customer and I'm glad we are able to help. Thank you for your business. Never hesitate to reach out if the John Philips' State Farm team can help. "
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mary LLorente

July 14, 2026

5  out of  5
rating by mary LLorente
"Super excellent service."
We responded:
"Hi Mary. Thank you so much for this wonderful review of our office. I really appreciate your business. If we can ever help, just reach out to the John Philips' State Farm team. "
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Sherry Canterbury

July 14, 2026

5  out of  5
rating by Sherry Canterbury
"Courtney was very good at communicated. She is available each time I needed Ash for a question before we can included our contract. Hopefully the claims department will be as good as she is!"
We responded:
"Thank you, Sherry for such a wonderful review. Courtney is a great member of the John Philips' State Farm team! I'm glad she was able to help. I really appreciate your insurance business. Please reach out to us at any time. "
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James Craddock

July 10, 2026

5  out of  5
rating by James Craddock
"Agent was very polite and professional and also very personable."
We responded:
"Thank you for the amazing review, James! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. I appreciate your business over the years. Let us know if we can help you in any way. "
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Joel Rose

July 8, 2026

5  out of  5
rating by Joel Rose
"Josh Fritchey was patient and detailed while answering my questions."
We responded:
"Hey Joel. Thank you so much for your 5-star review for us. I greatly appreciate it and appreciate that you trust us with your insurance. Josh is a great member of our team and does a great job. If we can help you in any way, please reach out to the John Philips' State Farm team!"
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Beth Burton

June 30, 2026

5  out of  5
rating by Beth Burton
"I really want to thank Courtney for taking the time to help me get the app working on my phone. She was very nice."
We responded:
"Hello Beth,

Thank you so much for sharing a 5-star review for our office—and for Courtney! Courtney is a wonderful member of our team, and I’m glad she was able to help you with your State Farm app.

Our app is a great resource for customers to manage their insurance needs conveniently. Thanks for your business!"
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Cathy Lane

June 17, 2026

5  out of  5
rating by Cathy Lane
"Visited office for assist with activating safe driver device in my car."
We responded:
"Thank you for the amazing review, Cathy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Marisol Uriostegui

Marisol Uriostegui

June 16, 2026

5  out of  5
rating by Marisol Uriostegui
"Every time I need something or have questions Laura is always very helpful. I have been with state farm for over 10 yrs, No regrets !!"
We responded:
"Marisol, it is a pleasure to hear what a wonderful experience you have had with Laura and the State Farm Agent John Philips’s Team! Laura has been her for many years and does a great job for our customers. Thank you for your business and allowing us the pleasure of helping you with your insurance needs"
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Wayne Lowe

June 16, 2026

5  out of  5
rating by Wayne Lowe
"Courtney is awesome. She is very knowledgeable about the products that state farm sells. She is quick to answer any questions that I may have. She has very good customer service skills. If someone needs insurance she is the one to go see."
We responded:
"Thank you for the amazing review, Wayne! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Courtney does have great customer service skills and does a great job at helping our customers! I really appreciate your business!"
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Tammy Hawks

June 16, 2026

5  out of  5
rating by Tammy Hawks
"Josh Fritchey"
We responded:
"Tammy, thank you for your wonderful review of State Farm Agent John Philips’s Team! Josh Fritchey is a great part of the team. I appreciate you business. "
Profile photo of Chelly Chellz

Chelly Chellz

June 8, 2026

5  out of  5
rating by Chelly Chellz
"Kaela was awesome and very nice. Love her pink office."
We responded:
"Thank you so much for your 5-star review. Kaela is awesome and she does love the color pink. If you are back by sometime, check out her car! It is pink, too! I really appreciate your business and kind words. "
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Tammy Underwood

June 5, 2026

5  out of  5
rating by Tammy Underwood
"When we moved from NC to VA, this insurance office was a great find, since they work in both states. The agents are always friendly and good to work with. Prices seem to be fair. Would recommend them."
We responded:
"Tammy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent John Philips’s Team—we are always here to help!"
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phil lane

June 4, 2026

5  out of  5
rating by phil lane
"Josh set up drive and save beacon in less than a minute"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent John Philips’s Team. "
Profile photo of Dennis Oneal

Dennis Oneal

May 13, 2026

5  out of  5
rating by Dennis Oneal
"Went to get help with my state farm app they got it working right."
We responded:
"Hey Dennis. Thank you so much for the 5-star review. State Farm's app is a great tool for our customers. I'm glad to hear we could help get your State Farm app working properly. If you need any more assistance, feel free to reach out!"